SS
Stephan S
1 reviews | Active since May 2015
25 May 2015, 19:48
Monday's Bottomless Chips was not a special.
Good day. I was this afternoon at the wimpy on the N1, 1 stop kroonvaal north. ( it was about 16h00). Ive ordered a meal with chips. after ive ordered, I see that there is a special for Mondays of bottomless chips. After my meal was finished I've ask the waiter for chips. then the manager told me I must pay R16 if I want it, NO where on that menu stated that you must pay an additional R16 for the special. I went across to the other wimpy and ask them about it. there was no such thing of paying additional R16. That wimpy will never see me again and its bad business for wimpy and there attitude was not cool when I told them about it.
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Wimpy's replyOfficial
26 May 2015, 12:07Hello stef@34,
Thank you very much for taking the time to report your experience with our Kroonvaal 1 Stop North branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Kroonvaal 1 Stop North branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply26 May 2015, 12:07
Official
Hello stef@34,
Thank you very much for taking the time to report your experience with our Kroonvaal 1 Stop North branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Kroonvaal 1 Stop North branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care