JM
Julia M

1 reviews | Active since Jun 2015

16 Jul 2017, 10:31

Mistreated

<p>I work shop around Irene mall, so you understand the stigma I was classified under by Takura Taderera he ignores while I was standing at the counter waiting for him to serve me as he was chatting about with his co-worker. Finely I get his attention but as I’m about to tell him my order a white couples walks and he walks way to serve them. While waiting for him “again” to come back and attend me, another couple walks in he rushes to them and never really help me. Until one for his co-worker helps me...!<br />To me that was a very revolting and insult....! <br />At which point should I “enjoy every moment”</p>

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Replies (1)
Wimpy
Wimpy's reply20 Jul 2017, 13:28
Official

Thank you very much for taking the time to report your experience with our Irene Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Wimpy Team.

Best regards,