Metlife WIMPY service TERRIBLE

METLIFE WIMPY- SERVICE SHOCKING!!! On a Sunday early afternoon my boyfriend and I decided to go to WIMPY @ metlife to enjoy their milkshake special. We sat down , on our own with no one helping us to a table , not even the front desk lady helped us ... Eventually my boyfriend called for menus, the waitress then gave us the menus but didnt even ask if we would like a few minutes or not and just walked away ... We already knew which milkshake we wanted but since she was taking long we decided to chose something to eat... We sat after we had already decided on our FOOD & DRINK order, for another hour and ten minutes ... My boyfriend then called the lady by the counter when she non shallantly took a glance at us and didnt even bother to call the waitress.. We then got up and left after no service whatsoever for an hour and 20 mins ... The people that had came in 30 mins after us had already gotten their food!! As we walked out they then Only asked is there a problem, but it was already too late ... They had unfortunately missed out on a huge tip... They obviously didnt care as we were a young couple and thought we wouldnt tip but what they dont know is i was also once a waitress... Ill never go back to that place again!! CUSTOMER LOST