1 reviews | Active since Aug 2018
Manager's behaviour towards cetain customers of colour at Wimpy in Cradock .
The service is good as far as the waiters are concerned However the Manager of the establishment Abygail's attitude is appaulling towards Black dinners.
We have witnessed this on a number of occasions where she usually goes around the tables asking customers if ther satisfied with their service however she intentionally excludes and Skip tables occupied by Black cutomers.
This kind of behaviour is unacceptable and implies the lack of respect and appreciation for customers of all colour. We are dissapointed at this day and age that there are still people like this.
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***