1 reviews | Active since Nov 2015

09 Dec 2015, 14:57

Malicious Manager at Wimpy Golden Acre Mall

<br> I went to Wimpy to redeem my Telkom wifi bundle during a working lunch. As I logged in and started my work, a waitress came over to my table. I kindly told her to wait as I was still busy. Later, another waitress came over to the table & she told me to order something, I informed her, as well, that I still hadn't decided what to order yet & could she please wait a few minutes while I finish typing, she agreed & promptly left the table. A moment later the Manager, came over to my table & told me that I had to \order something

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Replies (1)
Wimpy
Wimpy's reply10 Dec 2015, 12:45
Official
Hello bsokay,

Thank you very much for taking the time to report your experience with our Golden Acre Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care