Looking for poor service today? Head down to WIMPY V&A WATERFRONT!!!!

Today I recieved the worst service possible at your V&A waterfront branch. Not only was there a queue of people, with so many seats and tables available, I fail to understand why there was a queue. Secondly, I eventually get a seat, placed my order, my food arrives with in literally 5mins of ordering, it comes to my table ice cold, so to me that is someone else's order who you just served me because there is no way that my Food could be done in 5mins, not when it is as busy as it is, even when it is not that busy my food has never arrived within 5mins.

I mentioned to the waiter that my food was cold, she just stared at me and said " don't know" what kind of answer is that. I was so annoyed by the fact that my plfood was cold and the waiters response. Furthermore, half way into my meal I am choking as I was still waiting for my milkshake I had ordered. I then again attempted to mention to the waiter that my food was cold, he lr response was "I was waiting for your milkshake" now my question is what does that have to do with my cold food? When I have seen my milkshake standing at the counter waiting to be serves prior to me receiving my food. This is terrible service, for a tourist attraction branch this is disgusting.

Worst place to have chosen to have lunch!

Regards Shandre