1 reviews | Active since Jul 2014
less than 1 month, 2 provinces bad service persist
Service at wimpy has really gone to the dogs in less than a month and 2 different provinces have I had bad service at Wimpy.<br> Southgate- service was so bad from waiting for drinks to the food, not a manager in sight to make sure your customers are happy, i was not the only unhappy customer there. <br> Ushaka- the manageress trying her best but she ends up doing the work of the waitresses because they cant keep up, waited forever for our drinks( had to ask the manager why is coffee taking so long) and then the same thing happened with our food (Zinhle-waitress didn't even bother to apologise for the delay), once again not the only unhappy customer in that outlet, people don't even bother to apologise because they have become complacent with bad service. please don't make the month end rush the customers problem we come to have breakfast and support your business not to leave all worked up and then your waitress is not impressed because she does not get a tip. hire more waiters and waitresses for month end if need be. Very disappointed patron
Thank you very much for taking the time to report your experience with our Ushaka , Southgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Ushaka , Southgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
