RW
Richard W
1 reviews | Active since Jan 2014
01 May 2015, 16:21
lazy and Dirty
I usually like ending off my shopping by popping into Wimpy on the pnp or Game side but for the 3rd time in a row now i find hair in my food .The menus havent been wiped down since last year and the utensils come with a soggy napkin .I literally watched a waiter knock down a menu off the lazily stacked pile and see it fall and simply carried on walking .The cash point area looks like a ******* dump with heaps of paper laying all over the show. it really shows that no one really cares and that service means nothing
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Wimpy's replyOfficial
04 May 2015, 08:56Hello Corvinus,
Thank you very much for taking the time to report your experience with our Canal Walk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Canal Walk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply04 May 2015, 08:56
Official
Hello Corvinus,
Thank you very much for taking the time to report your experience with our Canal Walk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Canal Walk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,