laughed at when I complaint

<p>This morning my dad and I went to wimpy fairbridge mall. We ordered coffee and then they said they had a double up special. On the wall was a poster that said Monday to Friday your 2nd cup of coffee was free. After my breakfast i asked for a refill and the waiter said I will have to pay for it cause i don't get a free cup with that special. When I asked where it was written she started laughing at me and when I told her again where is it written she just laughed and said I can tell the mamager. Long story short same thing happened with the manager. She laughed at me if something was really funny when I complaint. This is surely not how you treat a complaint. I won't go there again and will also tell people about the bad way they treat clients and handle a complaint </p>