1 reviews | Active since Mar 2014
Lack of service
I took my siblings from Cape Town for breakfast at my local Wimpy,as its a 2min walk from home.As we walked in,we stood at the door nobody attended to us,almost all the waitrons looked at us.We seated ourselves at a dirty table with leftovers on it. We then waited approx 15mins then I had to go to the front to ask for a waitron,10mins later the cashier came & cleaned the table, still no menus and no waitron for the table. Eventually we got a waitress & menus. Ordered 2breakfasts & 1 chicken baguette, asked the waitress to replace the bacon with an egg & add mushroom sauce, she said ok. 20 minutes later when the breakfasts arrive, waitress informs us, she cant replace the bacon. We asked if she cud bring the bacon on a side plate then. She then brought the chicken baguette, then forgets the mushroom sauce & the bacon, Half way thru our meals, I had to leave my food & go ask for the bacon & sauce. We received the bacon & not the mushroom sauce.the mushroom sauce was thick and floury,wen I flipped the bowl, the sauce didnt even move a drop. Asked for the bill,we left money in the cover and walked out,we were close to the door,we cud have walked out without paying & anyone noticing
Thank you very much for taking the time to report your experience with our Davenport Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Davenport Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Davenport Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Davenport Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
