aB
alan B
1 reviews | Active since Dec 2009
08 Dec 2015, 10:50
KITCHEN STAFF ARE HALF DEAD
we went to Wimpy Atlas Mall on Saturday after collecting my aunt from the airport to have some breakfast <br> so we were seated no problem we ordered our coffee's and had to wait more than 30 minutes receiving our coffee our waitress apologized for the delay so we did not bother but when we ordered our food up to one hour we waited the bacon was only fat not even a spec of meat the waitress advised she does not know what is going on with the kitchen I wasted my time on a Saturday waiting for nothing in wimpy sorry wimpy you have lost a loyal client as im in wimpy twice a week for breakfast I will have to start eating at spur R250 +- wasted goodbye
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Wimpy's replyOfficial
09 Dec 2015, 09:44Hello alanrbuff,
Thank you very much for taking the time to report your experience with our Atlas mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Atlas mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply09 Dec 2015, 09:44
Official
Hello alanrbuff,
Thank you very much for taking the time to report your experience with our Atlas mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Atlas mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care