TM
Tiisetso M
1 reviews | Active since Aug 2016
07 Dec 2017, 17:19
Kiddies Meal
I went to buy a kiddies meal ( chicken burger ) and it looks nothing like it looks on the menu. It was just a roll cut in half, chicken breastfeeding with no sauce, lettuces or anything g n chips and this meal was R50.
The restaurant did not provide with good service and I would like a refund of funds.
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Wimpy's replyOfficial
31 Jan 2018, 12:35We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
Wimpy's reply31 Jan 2018, 12:35
Official
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,