EF
Elaine F

1 reviews | Active since Aug 2016

23 Aug 2016, 12:47

Keep driving past Wimpy Colesberg

<p> They have revanped this Wimpy and it's now a lovely restaurant, it's a pity that they didn't revamp the food and service. After 2 attempts and 25 minutes later to give me the medium eggs I requested, they were still like rubber, the plate was swimming with grease and the tomatoes weren't even warm. The manager did his routine check I told him I was very unhappy with the food and the grease floating on the plate he asked me the waitress name , I said I don't know he mumbled something and I didn't see him again. The service is shockingly slow. I travel past this Wimpy often on my trips, but will never stop there again.</p>

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Replies (1)
Wimpy
Wimpy's reply24 Aug 2016, 11:42
Official

Thank you very much for taking the time to report your experience with our Colesberg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Wimpy Customer Care