WC
Wayne C
1 reviews | Active since Mar 2009
12 Jul 2018, 14:25
Insulted!
WIMPY have insulted me with their response to a complaint that I had about one of their restaurants! All they did was have a person call me, over a week after my complaint, who was totally ******** of when I complained, what I complained about etc....and all he did was spit out a generic answer that is probably part of his training....
Bad form WIMPY!!!!!!!
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Wimpy's replyOfficial
12 Jul 2018, 15:36Hi Wayne, thank you for keeping us updated. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager to look into further.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
Wimpy's reply12 Jul 2018, 15:36
Official
Hi Wayne, thank you for keeping us updated. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager to look into further.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,