1 reviews | Active since Jul 2016
Insubordinate service
<p>Ive been a very happy customer at Wimpy in Howard Centre till today that the waiter by the name of Elizabeth got my order wrong and was not even nice about the whole situation but instead she was very rude and gave me lip about the order instead of being nice and apologise for the mistake that was made and then still insisted I need to pay in the difference to get the correct order as if I was the one that made the mistake..</p> <p> </p> <p>I will not be ordering anything at this franchise again if this is way loyal customers are treated.</p>
Thank you very much for taking the time to report your experience with our Howard Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Thank you very much for taking the time to report your experience with our Howard Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,