BN
Buyani N
1 reviews | Active since Dec 2013
31 May 2015, 22:32
Incorrect order with no cutlery
Good Evening, <br> <br> I ordered a Thrill of the Grill at the O.R Tambo International Wimpy. When I arrived at my hotel, i found that I had been supp**** with a cheese, bacon and chicken baguette. In addition to this, no cutlery, salt or serviettes were provided with my meal.<br> <br> I am gravely disappointed in the service I received tonight, noting that the value of my order is also higher than the value of the goods I actually received.<br>
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Wimpy's replyOfficial
01 Jun 2015, 10:59Hello ngomab,
Thank you very much for taking the time to report your experience with our O.R Tambo International ... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our O.R Tambo International ... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply01 Jun 2015, 10:59
Official
Hello ngomab,
Thank you very much for taking the time to report your experience with our O.R Tambo International ... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our O.R Tambo International ... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care