1 reviews | Active since Jul 2015
Incomplete order
I ordered breakfast, the flapjack breakfast and Double up. I requested for Strawberry jam I also mentioned not to forget the Syrup (It's included in the Flapjack breakfast) because the previous time they gave me the wrong jam and forgot the Syrup. <br> The driver arrived without the Jam and Syrup. Then I called them and they said they will deliver it again the driver mentioned that he has a lot of deliveries so he will take long. But Thabo assured me that it will be quick, he will talk to the driver. I had to wait 40 minutes for my jam and syrup. <br> I'm disappointed at the fact I had to remind her to begin with. <br> It might seem trivial but for some reason Menlyn Wimpy can't get the basics right.
Thank you very much for taking the time to report your experience with our Menlyn branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Thank you very much for taking the time to report your experience with our Menlyn branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,