1 reviews | Active since Aug 2015
Incompetency,slow service and stinking attituf
The order took forever to come,when it finally did,there was onion in my salad after i had specifically asked for one without onion as i am allergic to it.I immediately took it back and within a minute it was back so that would mean all they did was remove jst the onions with their filthy hands and brought it right bck,needless to say I am nw stuck @home with rash all over my face due to the wimpy staff incompetency:-(waited forever for the bill as the waitress (veronica) went missing in action and when we finally located her she asked (after nt attending to us throughout) hw the food was and i was so ****ed bt I made i tld her about her ****py service and she couldn't be bothered.As I paid my bill,joyce whow i complained to about the bad service was defensive,clueless on customer service and downright rude made my bad experience worse.They are such a pathetic bunch and need to be taught a lesson.The manager of this sickening branch needs to spend more time on the restaurant floor and less time in the office.....I am a regular customer there and I have neveq! laid my eyes on them:-(:-(<br> <br> P/S DO CHECK THEIR PAGE ON FB AND U WILL WHAT I AM TALKING ABOUT.<br> <br> Regards<br> Unhappy ex-customer
Thank you very much for taking the time to report your experience with our phuthaditjhaba branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our phuthaditjhaba branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
