INADEQUATE CUSTOMER SERVICE

Saturday night 2/03/2019 around 9pm, I dropped off my 7 years old daughter with my 3 nieces(17 , 10 , 3 years old) , my 6 years old in Cape Town International airport to celebrate a birth of their friend who turned 15 years . The purpose was to go to Spur as but it was already close, that time I was already left as I was rushing back home to my clients. When I got home I received a call from my kids telling me its closed at Spur, I then told them to go to Wimpy as I know they don't close there, they said okay. Few minutes birthday girl called me crying, she told me that they were chase away by some lady who was mopping and told them to go away the floor is wet. I told them to go back as I know wimpy does not close. Apparently went back, and that is when my 10 years old nice called me crying as well telling me that ladies at wimpy are calling them names, that they looked funny, that the made fun about them, they said they were even more hurt when some "white" folks went as far as taking pictures of them as they looked so lost. My kids were so traumatized they called me to come and fetch them because the staff at Wimpy is making fun of them. They were not even offer any menu or shown where to be seated. They told me eventually some lady name Thumeka came to assist them. My kids went there to have supper and to have fun but instead they were traumatized with a very BAD TREATMENT as if they were some sort of HOBOS who went there to BEG. The staff there forgets that those kids are contributing to their income, the money that they spent the is their SALARY. I am beyond IRATE. I don't even know what was funny because my kids are BEAUTIFUL and they dress very WELL . That is the 2nd incident happening at WIMPY CAPE INTERNATIONAL AIRPORT. The other day it was me because i ordered 4 different meals and as I ordered for my siblings who were still at Mugg & Bean, they were whispering saying all funny things about me as they thought all that food was for me, the other one came and said, "yhuuu maam you must be hungry to order this whole food, and I just said yes I have not had anything to eat for the whole week.