LN
Linda N
1 reviews | Active since Oct 2012
14 Jan 2018, 14:06
Immoral customer service
Today morning me and my wife went to Wimpy Maponya Mall for breakfast.We ordered two plates of a double-up breakfast with a hashbrown.To my dismay the pork bangers on our plates were expired.I tried reasoning with Lebogang who at first thought i was talking bull****.She later came back with pork bangers and tried to say it was a mistake that we were served rotten pork bangers. This is *********,Immoral,disrespectful service rendered. What about the health issue? We,my family and friends will never set foot in that establishment.
Helpful (0)
Replies (1)0
Replies (1)
Wimpy's replyOfficial
17 Jan 2018, 16:11We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
Wimpy's reply17 Jan 2018, 16:11
Official
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,