Ignored

I attended sun Coast on Sunday the 26th of August. My kids requested ice cream so I approached the front desk at wimpy to ask them for the menu options, there were two males and a female at the front counter, both were busy typing into the atm machines. I greeted to gain someone's attention, the lady said hi and walked away. The other two gentlemen just continued doing what they were doing as If I did not exist. I waited for a further two minutes and then left. This is pathetic service to a potential customer. Are customers just ignored? Is wimpy head office aware that this sort of thing is happening? There were no other customers around at that moment, so it's not as if I was ignored as they were attending to other customers. If they were busy, all they needed to do was greet and explain that they will tend to me in a few minutes. They clearly could not care less about me as a customer.