SV
Seignet V
1 reviews | Active since Dec 2015
29 Dec 2015, 13:57
Ice machine not working
The machine that makes the ice coffee has been broken for more than 2 months. When I questioned the Manager he was rude to me and had a bad attitude and said he does not fix the machines and the company is closed. It may only be fixed mid January, he then stormed out without apologising for the inconvenience or being so rude to me. I will not support this basterd again and you should also not support him.
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Wimpy's replyOfficial
05 Jan 2016, 12:15Hello Seignetv,
Thank you very much for taking the time to report your experience with our Flora Centre Roodepoort branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Flora Centre Roodepoort branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply05 Jan 2016, 12:15
Official
Hello Seignetv,
Thank you very much for taking the time to report your experience with our Flora Centre Roodepoort branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Flora Centre Roodepoort branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,