1 reviews | Active since Dec 2013
Ice cream and waffles, Family time
<p>After church we like to take our chidren to Wimpy for a treat and some family time. Our trip are ice cream and waffles.</p> <p>But its been now the 4th time over a period of time we went to the Wimpy and they said "Sorry, we have trouble with the machien. We can't help you with ice cream."</p> <p>My wife took her netball players (15) on Thursday the 29th of June 2017 aslo and the ice cream was not frozen. Today on the 2nd of July 2017 after church we went again but it was the same old story about the machien does not work! We called the manager, she rep**** "Sorry we have trouble with the machien for some time now, and I did report it several times to my boss."</p> <p>Please this is unacceptable, we want this "machien" sorted out.</p>
Thank you very much for taking the time to report your experience with our Marble Hall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Thank you very much for taking the time to report your experience with our Marble Hall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.