DM
Daisy M

1 reviews | Active since Nov 2016

26 Aug 2018, 11:05

I guess only regulars are taken serious here

How long should one wait until a waiter comes to take ur order. I mean we have since waited for a waiter but no one is even looking at our side until we decide to leave.

0
Replies (1)
Wimpy
Wimpy's reply17 Sept 2018, 14:40
Official

Hi Mahlogonolo

We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Wimpy Team


Customer Care Line: ***