1 reviews | Active since Jan 2018
I got the worst experience at Wimpy Amanzimtoti, after being treated well on Wednesday last week at Sun Coast Casino
I went to Wimpy at galleria amanzimtoti and got disappointed with the service, we had to stand for almost 5 minutes with no one attending us at the front desk. When she came she asked if we are eating in and we said yes, she then pointed the seats that we can go and sit. We were waiting for the menus and no one came until we decided to leave and she came when we were on our way out to give us the menus. I was so willing to eat there but got so disappointed and left just bcs of service and attitude the staff member had
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***