I didn't actually want lunch.
<p>I phoned Wimpy Vereeniging an hour before my lunch hour at work. I phone back an hour and 15 minutes later to find out where my order is only to be told my order was never actually placed to begin and I should kindly please wait while they replace my order and then I should please kindly wait further for my food to actually arrive, which is a complete waste since I completely missed my entire lunch hour. This is not professional in the slightest and their service is shocking. Wimpy Vereeniging let's down the name of Wimpy Franchises Completely! </p>
Thank you very much for taking the time to report your experience with our Vereeniging branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Thank you very much for taking the time to report your experience with our Vereeniging branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.