1 reviews | Active since Jun 2015
<p>Good Day</p> <p> </p> <p>We visited wimpy recently and when we sat down, i stepped in a old tomato of the previous customers. The floor was completely dirty and we had to call someone to clean it up. We did not say anything and gave them a chance. We visited them again and when we got there the table was dirty and there was still fat marks on the seats. Again, we gave them a chance and just left it alone. Today we orderd breakfast and when we got the food there was human hair on one of the plates. This was the last straw. They wanted to give us an extra cup of tea on the house to justify this, but i asked if we could get an discount instead. They refused. The hygiene in that place is unacceptable and needs to be addressed ASAP</p> <p> </p> <p>I really hope this can be sorted out as they have good service and the food is great, but sadly too dirty to fully enjoy my meals.</p> <p> </p> <p>Kind Regards,</p> <p>Dewald Smit</p> <p> </p> <p> </p>
Thank you very much for taking the time to report your experience with our Weskus Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,
Thank you very much for taking the time to report your experience with our Weskus Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,
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