SW
Schalk W

1 reviews | Active since Dec 2014

05 Apr 2015, 10:04

Human Hair in food

We sat down to enjoy a quick breakfast at wimpy kriel. I ordered a mixed grill. I started eating my chips and discoverd not only 1 but about 3 strands of hair. This is the first time in 5 months that we came back to eat here with the hope that their service improved. Guess I was wrong.

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Replies (1)
Wimpy
Wimpy's reply07 Apr 2015, 13:38
Official
Hello Schalk02,

Thank you very much for taking the time to report your experience with our Kriel branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care