HOUR wait for milkshake
Ordered a medium milkshake for delivery in the mall at my place of work(wimpy is also located in the mall). I waited an HOUR for them to deliver. On top of that they said they'll bring a card machine so I can pay, the girl gets here without a card machine and no change as I now had to break a R100 note. Truly despicable service.
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Wimpy's replyOfficial
23 Jan 2019, 11:35 We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team. Please provide the branch so that we may get in touch with you directly to resolve this matter swiftly. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. Kind Regards, The Wimpy Team Customer Care Line: ***
Wimpy's reply23 Jan 2019, 11:35
Official
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team. Please provide the branch so that we may get in touch with you directly to resolve this matter swiftly. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. Kind Regards, The Wimpy Team Customer Care Line: ***