1 reviews | Active since Dec 2016
Horrible service when you are on your way to relax
<p>Wimpy Kroonvaal took more than an hour to serve us. When our food finally arrived it was ice cold. The waitress could not even apologize she just said every time we've asked why the food is taking so long "dis oppad skat". This is on a busy road at a busy time and you should think that they will be able to serve you quickly and efficiently. A true disappointment!!l starting your holiday on a bad foot ! </p>
Thank you very much for taking the time to report your experience with our Kroonvaal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team
Thank you very much for taking the time to report your experience with our Kroonvaal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team