1 reviews | Active since Feb 2015
Horrible service from management
Me and my wife went to Wimpy Arcon Park on Monday 15 December 2014 for breakfast.I ordered a Mega Coffee and my wife a Cremochino. My coffee was very bland, and my wife's cream was sour. The kitchen informed us that they did not know and had nothing else. The manager informed us that we would have to order something else, while still paying for the sour coffee.<br> <br> When our meals came, my bacon, cheese & tomato omelette had 2 strips of bacon inside, and not diced bacon, as stated in the menu. My wife a a chicken, cheese and bacon baguette had 1 piece of chicken inside and normal cheddar cheese. <br> <br> When I went to the manager I was told that they were out of stock on diced bacon and the white cheddar and was waiting for a delivery sometime, and there is nothing she could do. She then went into the kitchen and reprimanded the staff for not placing the chicken the right way on the bread, and then went into her office.<br> <br> The waiters attitude was very apologetic and he did everything possible to accommodate us.<br> <br> Me and my wife left after paying, vowing never to set foot in that establishment again.
Thank you very much for taking the time to report your experience with our Arcon Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Arcon Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
