Horrible service

I just had the most horrible experience at the wimpy in at wengen in colesburg.... After getting the manager involved we waited an hour for our food and she had such a stink attitude and showed no interest in our problem what so ever... when our food arrived we had to eat with our hands as we received no forks our drinks come when we where done with the food my mom received her milk when her tea was done... for all the years I ate out especially wimpy this was HORRIBLE I am really disgusted in the poor service provided...