1 reviews | Active since Mar 2017
HORRIBLE SERVICE AND FOOD AT WIMPY IN MONTANA CROSSING
I am so darn appalled by the service I got today at WIMPY in Montana Crossing.
This was the first time we had such disgusting food and terrible service in a WIMPY Restaurant.
We got there and was served by a waitress named Happy. She was very unhelpful and didn't even acknowledge us when we asked her for something. She was not friendly. They had no shows of there promotions where we were sitting. And the waitress didn't know the specials so I had to Google it myself!
Besides her terrible service.
Our cutlery was served on a filthy plate that had dried old food on it! And the cutlery smelt like rotten food. The forks even had food stuff in between them.
The glasses our cool drink and water was served in had a greasy texture to it. The tables, floors and condiments where in such bad condition and filthy. It wasn't even that busy. Ive been to busier and Bigger WIMPY stores like menlyn and Wonder park and have never experienced such disgusting food and service.
I am extremely appaulled and upset I'm absolutely disgusted and it pained for me to eat of those filthy dished and still have to pay for it. A man that looked like some sort of management came to our side 2 times and only asked the other people around US if they where okay and he just ignored us and acted like we don't exist.
I'm so furious. And thinking about Today makes me feel sick to my stomach.
I personally feel like I Would NEVER EVER STEP FOOT IN A WIMPY STORE AGAIN, my own food and dishes in my own home NEVER LOOK LIKE THAT.
wimpy you guys have officially disgusted me
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
