1 reviews | Active since Nov 2016

22 Dec 2016, 08:33

Horrible Service

<p>We walked jnto Wimpy, the MANAGER barely greeted us and mumbled "I don't know where to put you", we looked around spotting about 7 empty tables but ok sure, it's full! </p> <p>We sat down finally, she said she'll be back to take our order, my husband watched as she ordered the head waitress to help and she ordered a trainee to assist us, finally ordering everything at once we waited for 45 min without being asked by any other waiter if they can help, the manager not even making eye contact as we stood up and left. Not even drinks were brought. </p> <p> </p> <p>What a waste of good space </p>

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Replies (2)
's update22 Dec 2016, 08:36
Reviewer Update

Kroonvaal Wimpy

Wimpy
Wimpy's reply22 Dec 2016, 13:31
Official

Thank you very much for taking the time to report your experience with our Kroonvaal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Wmpy Team

Best regards,