1 reviews | Active since Mar 2018
Horrible horrible service
Today wimpy showed me flames..... This was my worst ever experience at any wimpy the food took 40 minutes to arrive when it got there it was done wrong. I ordered a crispy stack and it came with sautéed onions I told the lady this was wrong she took it back brought the same burger with even worse onions the plate was now dirty and the burger was reheated with glue like cheese I complained they just took it back and gave a half hearted apology. Is thinwhat we pay for? I waisted an hour left without eating
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Please tell us which branch you experienced this with so that we can escalate this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Please tell us which branch you experienced this with so that we can escalate this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***