WT
Willem T

1 reviews | Active since Jul 2014

25 Oct 2017, 19:36

Home mad patty

I whant t carletonville wimpy to by a double bacon cheeseburger take away no one told me they out off patty’s instead I got home open my burger there is a home made patty not even looking like a patty look like mince on a bun try to phone them no answer. I hade to pay almost R90 for mince on a bun if I want to eat at wimpy I want a wimpy burger not mince on a bun

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Replies (1)
Wimpy
Wimpy's reply11 Nov 2017, 19:18
Official

Thank you very much for taking the time to report your experience with our Carletonville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Wimpy Team.