1 reviews | Active since Jan 2014
Hair on Food, Bad Attitude yet again!!
called for breakfast order and I was told that they don't deliver where I am, I must call the other wimpy. when I try to explain that they have delivered to my address before they didn't seem to understand. the staff started having a conversation in the background which I heard them say they wont come deliver. after being passed around to 3 different people on the phone and having to repeat my order and address three times, I eventually spoke to Rosina and she asked for my order yet again and I gave it to her and my address then she says they cant deliver. I explain again that they had deliver here before and that I had complaint about their bad service once before and now its happening again that's when she said they will deliver. when food eventually got here I found hair in both the takeaways. I took pics but unfortunately I cant attach them here. I had to through the food because its just not acceptable.Its so disappointing to see staff members tarnish their own company's reputation. Disappointed!!
Thank you very much for taking the time to report your experience with our Polokwane Limpopo Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Polokwane Limpopo Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
