CH
Christine H

1 reviews | Active since Feb 2017

24 Feb 2017, 16:31

Hair in the food

<p>This morning me and 2 of my colleagues went to the Wimpy at the Airport in Cape Town for breakfast </p> <p>We ordered a sunrise breakfast a ****in and a toasted sandwich </p> <p>With shock we realised that their was black curly hair on the sandwich </p> <p>The waitresses apologised and we did not pay for the sandwich </p> <p> </p> <p>I'm not sure how many times this happens a and if you are even aware of things like this </p> <p> </p> <p>Regards</p> <p>Christine</p> <p>, </p>

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Replies (2)
Wimpy
Wimpy's reply27 Feb 2017, 10:13
Official

Thank you very much for taking the time to report your experience with our Cape Town Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Wimpy Team.

Wimpy
Wimpy's reply27 Feb 2017, 10:13
Official

Thank you very much for taking the time to report your experience with our Cape Town Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Wimpy Team.