1 reviews | Active since Feb 2014
Hair found in melted cheese in burger
On Sunday, 20 December 2015, my family and I went to have breakfast at Wimpy in the Crescent. My husband bit into his burger and after chewing it abit, looked down at his burger and saw a hair sticking out. He immediately vomitted his food out onto his plate in disgust. He has not eaten since then and is so put off. The management insists their staff use hair nets which makes me more alarmed then to think where else other than the hair on head that the hair came from. I am disgusted and appalled. Will never support Famous Brands again. All you get is a sorry. Definitely there brand stores are not it used to be especially when you get stuff in the food that you would expect to find on street food. I will definitely be calling the KZN health department as well
Thank you very much for taking the time to report your experience with our Umhlanga Crescent branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Umhlanga Crescent branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care