1 reviews | Active since Jan 2016
Hair found in food and more....
Last week we went to Wimpy at Northcliff Piazza for breakfast. We ordered the health breakfast which was supposed to be fresh fruit, yoghurt, muesli and honey as per menu. We rather got overripe fruit (slimy) and lo and behold a long strand of reddish coloured hair (not human more like the wigs/weave type), we called our waitress who in turn called the female manager who rather rudely told us that her staff wears caps, I then asked her so where did it come from and she just looked at me and repeated more aggressively it was not theirs....how disgusting.<br> The other breakfast was the Lamb Sausage breakfast with bacon and extra hash brown fingers, the bacon had a blackish/grey colour and the hash looked as if it was going off, it was slimy on the one side, again she told us that it was right and did nothing about it.<br> I am shocked at Wimpy and will never go to this branch again ......
Thank you very much for taking the time to report your experience with our northcliff piazza branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our northcliff piazza branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
