AB
Andrea B
1 reviews | Active since Dec 2011
22 Jun 2015, 12:04
Great service!
My mother and I went for breakfast at the Wimpy at Retail Crossing in Wilgeheuwel on Saturday, 20 June 2015. We were of course warmly welcomed and served accordingly.<br> <br> Once our food arrived, I accidentally bumped over my glass of juice, messing all over the table. On requesting assistance to have it cleaned up, Neville (a manager) attended to cleaning the table himself immediately.<br> <br> He was very friendly and also immediately requested my juice to be replaced.<br> <br> It really is nice to see that managers still lead by example and that they are fully part of the team and not just dictators!<br> <br> I will definitely be going back!<br> <br> Thank you,<br> Andrea
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Wimpy's replyOfficial
23 Jun 2015, 11:46Hello AndreaS07,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Retail Crossing Wilgeheuwel branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded in the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Retail Crossing Wilgeheuwel branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded in the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply23 Jun 2015, 11:46
Official
Hello AndreaS07,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Retail Crossing Wilgeheuwel branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded in the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Retail Crossing Wilgeheuwel branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded in the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care