Great Customer Care

Ordered food online last night, (the Promotion I had ordered, already ended in store, but were still available online) Which led to confusion, and when I received my food, it were ice cold and not eatable. I lodged a complained via email, and this morning, Elvis, the Manager phoned, apologized, explained what had happened, and offered me a complimentary order (same one I ordered last night). That is what I call Customer Care and Customer Service. Well Done and Thank you Elvis!