JR
Japie R
1 reviews | Active since Feb 2015
21 Jun 2015, 18:47
Great comeback!!
After having a number of below average experiences at both the Wimpy's at Cape Town International Airport, and complaining on HelloPeter, I was contacted by the owner. I was invited back to Wimpy again, this time to experience the customer service which we all expect from Wimpy.<br> <br> Coincidentally, our family came to visit that weekend. We all had a great experience. The food was of great standard and the service was the way you expect to get from Wimpy.<br> <br> Great recovery!!!!
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Wimpy's replyOfficial
23 Jun 2015, 11:43Hello JapieReyneke,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Cape Town International branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded in the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Cape Town International branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded in the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply23 Jun 2015, 11:43
Official
Hello JapieReyneke,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Cape Town International branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded in the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Cape Town International branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded in the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,