AM
Anthony M

1 reviews | Active since Apr 2010

28 Mar 2018, 09:32

Great Business

Good morning

#Greatbusiness

Yesterday morning, I went to Wimpy restaurant in Silverton, in Pretoria. From the moment I walked in, the waitresses on the door were smiling, friendly and welcoming. Our waitress continued to check on us and our order was fast and delicious. Thank you to some dedicated waitresses that do their job with love. #ThanksWimpy #Great business

0
Replies (2)
Wimpy
Wimpy's reply18 Apr 2018, 12:42
Official

We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Wimpy Team
Customer Care Line: ***

Best regards,

Wimpy
Wimpy's reply18 Apr 2018, 12:43
Official

You have made our day here! Thank you so much for these kind words about your amazing experience. Our Customer Care team has heard this awesome news and just had to share it with the store and their hard-working team, so they know that our customers are enjoying every moment at there.


In the future please do not hesitate to get in touch with our Customer Care Line directly should you have any further comments or queries.


With Love,


The Wimpy Fam
Customer Care Line: ***

Best regards,