rM
rose M

1 reviews | Active since Nov 2010

25 Jul 2017, 15:03

Good stuff service

<p>good day</p> <p> </p> <p>i would like to say thank you so much to you lovely stuff at the OR TAMBO branch .My name is RN MUTUSWA and we were in transit from Zimbabwe to Durban and we decieded to have late lunch your Wimpy at OR Tambo whilst we waiitng for our 7pm flight.my daughter loves eating at wimpy because of the toys she gets as she has her own wimpy toy collection...so as soona s we ordered she was so excited about the toy as she kept insisting and asking when she will get it.....then on our way out we were told the toys are finished ,my little angel was in tears and couldnt understand that toys are finished .... so as we were waliking out we saw a lady called Jackie who works at wimpy and she asked what had happened we explained to her and she asked for our flight number and the gate that we are boarding from and she promised to send soemoene to go look for the toys downstairs and bring it to us .she did fulfil her promise and sent Buhle one of the ladies with the toys and my little one had to choose and she was so happy .thank you so much Jackie and Buhle for the great work and God bless you</p> <p> </p> <p>happy and satisfied client</p> <p> </p> <p>Rossiey</p>

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Replies (1)
Wimpy
Wimpy's reply26 Jul 2017, 16:30
Official

We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our OR Tambo branch. We are so happy to hear that you are receiving Wimpy service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager is informed of your compliment, to ensure their success is celebrated!

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Wimpy Team