Good attitude & dealing with challenges
<p>We had a bit of a challenege while at this Wimpy. </p> <p>I called Hans, the owner, this morning to bring something to his attention.</p> <p>Well was I grately surprised by the openess & helphul attitude of Hans.</p> <p>His willingness to really listen and the positive attitude makes me want to go back to this Wimpy.<br />There is enought negative reports so here is a positive swing on a potential problem.</p> <p>Hans thank you once again for the assistance.</p> <p>You really are an asset to the Wimpy brand!</p>
Thank you very much for taking the time to report your experience with our Eastgate . Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy
Customer Care
Thank you very much for taking the time to report your experience with our Eastgate . Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy
Customer Care