1 reviews | Active since Jul 2018
My girlfriend and i were at wimpy at king shaka international airport, we got there early so we could check in and have something to eat. We got to wimpy and the waitress had such an attitude, anyway we ordered something to drink as we got there, the waitress brought the drinks to the table and messed them so the table was wet. That was the last time the waitress came to the table we had to clean up the mess with the few tissues my girlfriend had in her bag. The waitress never once came back to the table to clean up or to get our food order, we sat and drank our drinks and the waitress had still not come to get our food order. After getting a bit upset my girlfriend and I decided to go and get dinner elsewhere because of the bad service we had received
Hi Andrew
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
Hi Andrew
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
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