gW
gavin W
1 reviews | Active since Feb 2014
29 Jun 2015, 21:26
Food quality
Wimpy has lost touch with their customers. We were served a cappuccino and a wimpy coffee.<br> Dish water would have tasted the same.rather give me rickoffee for god sake.<br> I was told by my waiter wimpy doesn't do ground beans for cappuccinos.<br> Wimpy was built on coffee.wake up wimpy.the competition is tough out there.the customers are unforgiving.<br> We are spoilt for choice.we will just go elsewhere. Its that simple.<br> Its not the first wimpy we have experienced dish water.seems like the new standard.<br> Please Dont bother contacting me.just fix the dam problemb.<br>
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Wimpy's replyOfficial
01 Jul 2015, 10:07Hello gavinwinfield1,
Thank you very much for taking the time to report your experience with our Port elizabeth branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Port elizabeth branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply01 Jul 2015, 10:07
Official
Hello gavinwinfield1,
Thank you very much for taking the time to report your experience with our Port elizabeth branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Port elizabeth branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,