GZ
Gideon Z

1 reviews | Active since Mar 2016

25 Mar 2016, 12:27

Food poisoning

On 22 March at 10h00. We were on our way back from our honeymoon and passed Bloemfontein and stoped for breakfast as we passed Nelson Mandela drive in Bloemfontein at the Wimpy by the Engen on the N1. The grill must have been dirty and the bacon off, because the bacon had black stripes on it and had a funny taste to it. We didnt finish our breakfast, paid the bill and did not complain even if we were disgusted with the food. This was the first time i ever had a bad experiance at any Wimpy. Half an hour later my wife and i started geting stomace crams and had to stop next to the road for me to vomit. She followed shortly after. We had the runs and were sick all the way back to Meyerton where we stay. Clearly there is a problem at that Wimpy because at one of the stops where we had to run for the toilets again, the lady that owns the place said that we were not the first people that have had this experiance at that same Wimpy. Please have a look into this before someone lands up in hospital.

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Replies (1)
Wimpy
Wimpy's reply04 Apr 2016, 09:14
Official
Hello Gideonv1970,

Thank you very much for taking the time to report your experience with our N1 Bloemfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care