CF
Craig F

1 reviews | Active since Mar 2016

22 Mar 2016, 16:59

Food poisoning

I took my 2 kids out for the day and we decided to have lunch at wimpy at N1 city , goodwood in Cape town. The concern was I ordered myself a mix grill with 2 slices of toast. The toast was brought with my food however it was cold thus making it crunchy. My kids meals was fine. What is the concerning aspect was my wife was at home and I decided to buy her a calamari salad as a takeaway. When I arrived home which was around 10 minutes from receiving the food to paying and getting home the calamari was ice cold. It even had a smell. There was a cup holder which had I think it's pepper sauce that was off. Imagine to my despair the danger of what this could have caused imagine my 6 year old daughter had this meal without an adult checking. This could have resulted in a serious situation arising.

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Replies (1)
Wimpy
Wimpy's reply23 Mar 2016, 11:39
Official
Hello Corbinf,

Thank you very much for taking the time to report your experience with our N1 city goodwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care